Our goal is to make wellness accessible, and to help people see that it is possible to feel great every day.

Our goal is to make wellness accessible, and to help people see that it is possible to feel great every day.


Our Story

Soak is a family-owned business founded by Gold Coast locals and husband and wife duo Niki and Alexis Dean. 

Having collectively spent years juggling the demands of their corporate careers, raising a family, trying to maintain a social life and prioritising their health, they came to rely on annual visits to health retreats to simply rest and relax. 

While incredible experiences, they weren’t as affordable or accessible as they believed wellness should be and were passionate about finding a way to incorporate doses of micro wellness into their regular schedules.

Our Story Continued

They wanted a space that would be easy to pop in and out of whenever they needed to fill their cup. Somewhere they could visit both solo or socially to disconnect from the daily grind or reconnect with a friend. But most importantly a place they wanted a space that was affordable so that everybody could experience the benefits of taking the time to slow down and switch off. 

And in 2020 – Soak Mermaid Beach was born – a communal bathhouse that offers relaxing experiences and rejuvenating services that are simple, accessible, affordable.

Niki and Alexis are passionate about making wellness easy, accessible and affordable and providing a space that gives more people the opportunity to slow down, switch off and forget that anything else matters.


What makes our modern bathhouse different?

We’ve lovingly created a relaxed environment where guests feel welcome to come on their own, with a friend or with a small group. This tranquil space gives guests permission to hang back and unwind after their experience, so they can really maximise and enjoy those feelings of relaxation. 

We’ve ensured our wellness experiences are high quality, affordable and accessible, to give more people the opportunity to fill their cups. 

We believe wellness is a necessity, not a luxury and at Soak we have experiences that will make everyone feel great.

Inclusion, acknowledgement and respect


At Soak Bathhouse, we pride ourselves on being a modern Australian bathhouse. To us, this goes deeper than offering experiences and facilities that reflect the Australian lifestyle and culture. It means acknowledging, respecting and including the many different nationalities and cultures that make up Australia. Most importantly, it means acknowledging the Aboriginal and Torres Strait Islander people as the first inhabitants of the nation. We respectfully acknowledge the Yugambeh People as the traditional custodians of the lands where we live, learn and work, and recognise their continuing connection to land, water and community. We recognise and pay respects to Elders past, present and emerging.

It's time to start feeling great again. Contact our Gold Coast day spa to book a session or find out more.

Find Us


Shop 20, Pacific Square
2532 - 2540 Gold Coast Highway
Mermaid Beach QLD 4218
[email protected]
0417 331 788


Level 2, The Eaves at West Village
111 Boundary St, West End QLD 4101
[email protected]
0417 160 396

©2020 Soak Operations Pty Limited.


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